How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer, not a runaround. Whether you're asking about a pending Nagad transfer, why your account verification is taking longer than expected, or how to switch between the mobile browser and the app without losing your session, the answers are here. Each section
below covers one real topic. If your question is about depositing through Rocket, check the payment section. If it's about logging in on a new phone, the account section has the step-by-step. For anything not covered here, our support team is reachable directly — details are in the support section below. We keep this page updated when our processes change, so what
you read here reflects how things actually work right now.
- bKash
- Nagad
- Rocket