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How bad33 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page covers what we collect when you use bad33 on mobile or browser, how we protect it, and what rights you have over it.

Account Data ProtectedbKash, Nagad, Rocket Transactions SecuredMobile-First Privacy ControlsYour Rights, Clearly Stated
bad33 How bad33 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption across every page and transaction, so data moving between your phone and our servers stays private. Your bKash, Nagad, and Rocket payment details are handled by the respective payment processors — we store only the transaction reference, not your wallet PIN or full account number. We review account access logs regularly to catch unusual activity early.

Encryption on Every Request

SSL covers all data in transit — from your login on mobile to every bKash or Nagad deposit confirmation. Nothing moves in plain text between your device and our servers.

Cookie Controls

We use session cookies to keep you logged in across browser and app. You can clear or block cookies in your device settings, though some account features may not work without them.

Data Retention Policy

We keep your account data while your account is open and for the period required by applicable law after closure. You can request a summary of what we hold at any time.

Request Access or Deletion

You have the right to ask what data we hold on you and to request corrections or deletion where permitted by law. Submit your request via live chat or email and we will respond promptly.

REACH OUR TEAM

Contact Us About Your Privacy

Have a question about your data, want to request a copy of what we hold, or need to update something on your account? Our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat widget from any page on bad33. It connects you to a support agent who can handle account and data queries directly.
Email Support Send your privacy request or data query to our support address. Include your registered account details so we can locate your record quickly.
Account Help Centre Log into your bad33 account and head to the Help section. You can submit a data request or privacy query straight from your account dashboard.

Privacy Questions We Hear Most

Below are the questions we get most often about how bad33 handles personal data. If yours is not here, contact our support team directly.

We collect your name, contact details, login activity, and payment transaction references from bKash, Nagad, or Rocket. We do not store your wallet PIN or full payment credentials.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Your data is held while your account is active. After closure, we retain records only for the period required under applicable law, then delete or anonymise them.

Yes. Log into your account, go to the Help section, and submit a data access request. You can also contact us via live chat or email with your registered account details.

Submit a deletion request through live chat or the Help section in your account. We will process it in line with applicable law — some records may need to be retained for a legal period.

Deposits go through the bKash and Nagad processors directly. We receive only the transaction reference. SSL encryption protects all data in transit between your device and our platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.